Service & Strategy

Our Promise to the Community

Want to stay updated on everything happening in our office? Explore all the ways to stay informed.

At the Hillsborough County Tax Collector’s Office, we believe in operating with complete transparency and keeping our community informed. This page provides insight into our organization’s performance, accomplishments, and strategic direction. We invite you to explore these resources to learn more about how we’re serving you and planning for the future.


Annual Report

We are pleased to share our Annual Reports each year. This comprehensive report demonstrates our commitment to transparency, efficiency, and exceptional service. By sharing these reports, we showcase our accomplishments, performance results, and strategic vision for the future.

Recent Annual Reports

State of the Organization

In addition to our Annual Report, we also share a State of the Organization video from Tax Collector Nancy Millan twice per year. This video is a great chance to learn about the latest projects and initiatives going on at the Tax Collector’s Office.


Community Advisory Board

The Hillsborough County Tax Collector’s Office actively collaborates with business leaders and community partners through our Community Advisory Board. Established in 2023, the board represents a diverse cross-section of industries and organizations across Hillsborough County, helping us continuously improve our services and better serve our community.


Points of Pride

Serving the citizens of Hillsborough County is both a privilege and a purpose. Our Points of Pride recognize the meaningful achievements we’ve reached as an organization – accomplishments that speak to who we are, what we stand for, and the difference we strive to make every day.