About the Tax Collector’s Office
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In the state of Florida, the elected position of County Tax Collector is a constitutional officer outlined in Article VIII of the Florida Constitution. The primary responsibility of Tax Collectors is to collect and distribute local property taxes on behalf of the state to fund vital services such as schools, roads, cities, and parks as well as provide other state services at the local level as outlined in Florida Statute. Tax Collectors are elected to serve every four years in the presidential election year.
The Hillsborough County Tax Collector’s Office is responsible for collecting and distributing local property, tangible, business, and tourist development taxes. In addition, as an agent for the Florida Department of Highway Safety and Motor Vehicles, we provide motor vehicle, vessel and mobile home titles and registrations, issue disabled parking permits, issue driver licenses and ID cards, and administer written tests and road tests. We also collect tolls and clear toll violations as part of motor vehicle transactions.
Additionally, we partner with other state and local government agencies to issue certified copies of Florida birth certificates and to provide concealed weapons permits, vehicle for hire permits, and hunting and fishing licenses.
The taxes and fees we collect are distributed in accordance with Florida Statute to the appropriate agency or municipality to fund vital services at the state and local levels.
Our Mission
To consistently deliver amazing service experiences that empower our community, one customer at a time.
Our Vision
To lead in convenient and accessible services.
Our Values
We do the right thing. We go the extra mile. We are innovators. We are #TeamHCTC.
Meet Your Tax Collector
Nancy C. Millan
Nancy was recently re-elected for a second term after running unopposed in 2024, continuing her 35-year legacy of service and innovation. Leading a team of about 400 employees across nine locations, Nancy serves 1.5 million residents with essential services, including driver license issuance, vehicle registrations, and property tax collection. Since taking office in 2021, she has prioritized enhancing customer service, accessibility, and innovation, implementing initiatives such as self-service kiosks, the mobile ID Go program for underserved communities, and an innovative fleet program for businesses. Beyond her office, Nancy’s leadership and community engagement have earned her numerous accolades, reflecting her dedication to Hillsborough County.
Leadership at the Hillsborough County Tax
Collector’s Office
The organization’s leadership team exemplifies the organization’s core values. Each senior leader is personally involved in the achievement of strategic goals and objectives.
Nancy C. Millan
Hillsborough County Tax Collector
Jennifer Castro
Chief Deputy Tax Collector
Dale Hoffman
Director, Facilities & Support Operations
EMerald Parker
Director, Processing Operations
Joe Kynion
Director, Information Technology
Justyna Swiebocki
Director, Accounting & Finance
Dawn Antinori
Director, Quality Management
Tina DeCaire
Director, Human Resources
Bernice Richardson
Director, Branch Operations
TORY DAVIS
Director, Communications & Community Relations
MARY MILNE
Director, Customer Experience and Service Delivery
Community Advisory Board
The Hillsborough County Tax Collector’s Office actively collaborates with business leaders and community partners through our Community Advisory Board. Established in 2023, the board represents a diverse cross-section of industries and organizations across Hillsborough County, helping us continuously improve our services and better serve our community.