TAMPA, Fla., May 27, 2026 – Every day, our customers come to us with real needs — renewing a driver license, registering a vehicle, and handling matters that are important to their daily lives. When the Florida Department of Highway Safety and Motor Vehicles’ (FLHSMV) state systems experience prolonged outages, local tax collector offices are unable to complete those transactions. These systems and their reliability are outside the control of local offices, yet our employees are the ones standing face-to-face with frustrated customers while having little information to provide beyond notices that the state is troubleshooting the issue and updates will come when available.
This is not an isolated issue. These outages continue to impact tax collector offices across Florida and the thousands of residents who rely on these services every day. Despite having no control over the system failures or restoration timeline, Hillsborough County Tax Collector staff remain committed to serving customers and assisting them however possible during these disruptions.